The Director-General (DG) of the Pension Transitional Arrangement Directorate (PTAD), Mrs Nellie Mayshak, has promised to ensure prompt payment of arrears and entitlements to pensioners in the country.

The DG who made the remarks in Abuja when a delegation of retired workers of the defunct Oshogbo Steel Rolling Mills recently visited‎ her in Abuja, promised to clean the system and create a conducive environment that will ensure that things are done differently.

Mayshak who thanked the delegation for their visit, vowed to continue to serve pensioners with the care and respect that they deserve. She said PTAD will continue to work hard to ensure the environment is fraud-free in order to ensure that only genuine pensioners are paid their entitlements.

She assured that PTAD will look into the case of the of deceased retirees with a view to pay qualified beneficiaries.

She also informed the delegation that toll-free customer service telephone numbers are now available on the agency’s website to enable pensioners reach PTAD.

PTAD had shortly after its establishment carried out a verification of retired workers of the Steel Rolling Mills of Jos, Katsina and Oshogbo. At the end of the exercise in July 2014, 1401 workers of the moribund companies were enrolled on the payroll of PTAD for monthly pension payment.

In December of the same year, part of their accumulated pension arrears were also paid to them.